We know that AI is all around us. We hear that it is a disruptive technology that is changing the way we work, build, and do business. But what is often missing is the how: how can AI be used to create truly disruptive opportunities for a business or a project?

Many organizations are already using AI, and it has quickly become part of our daily lives. Yet, in many cases, AI is simply an additional cost: we use it to make repetitive tasks less tedious, rather than eliminating those tasks altogether or fundamentally rethinking how work gets done.

In this talk with Yann Zurkinden, HEG alumnus and founder of Futur Digital, we will explore how AI is transforming the service industry, how it can support the creation of solutions faster than ever before, and, most importantly, how we can use AI to create real value.